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I wish I could say we had a great experience, but we did not. We've been very patient, but we are now looking at the whole summer passing, not getting the work done as we were assured could be done, and not being able to get our paint project completed. They warned not to use out-of-state contractors. They sounded like a great company that handled most home exterior issues.
#WINDOWS R US PITTSBURGH PA WINDOWS#
I initially heard an infomercial that Windows r Us had on the radio. I've STILL never heard back from Windows R Us, other than an apology and promise to get back to me, again after multiple emails and calls. Also, because of the delays, we are running out of time. On top of that, I am forced to have the painter paint over some bad wood, because of all of the delays. We were scheduled for mid-October, and the weather may slow the paint completion down, or even delay it until next spring. Although we wanted to wait until the wood work was done(thought it would be complete mid-summer)to search for painters, we contracted a painter in September. I contacted Windows R Us again for an explanation, and waited for a reply. He repaired the wood around the porch, and told my wife that the his ladders weren't high enough to get to the third floor, and it was to close to our electric service. Once again, a couple of phone calls/emails. Two weeks went by and I didn't hear anything. The same guy was to measure all of the wood that needed to be replaced, and give us a quote. The gutter repair job-start took a bit longer than I thought it would, and I needed to call once or twice to get it scheduled.
#WINDOWS R US PITTSBURGH PA INSTALL#
The window install was timely, and went well. The purpose of having the damaged wood replaced was because we were planning to hire a painter this summer, to paint all soffit and fascia around the house. A bay window replacement, a lining in one of our box gutters, and inspection/replacement of some damaged wooden soffit around our front porch, and high up on our third floor. ☆ ☆ ☆ ☆ ☆ "We hired Windows-R-Us to perform 3 services on our 125 year old Victorian home. In a perfect world, they could have reached out to us as soon as they knew there were changes in the schedule We love the deck. because I would have given them a little more time to respond. Again, the "drop to 4 Stars" was not done. I think that was because my wife was persistent with making phone calls. I believe this was simply because Windows R Us was not able to keep quality, hard-working employees - A problem that many companies have come across. We had some delays, the start date was pushed back a few times. I would have given them 4 stars if not for the "COVID Effect". fast and efficient (once they finally got started) The negative: I am being slightly generous with 5 stars, but as stated, I would hire them again. We love the esthetics! And again, the team did quality work. We had a treated wood railing with black aluminum posts. We replaced everything but the support beams with Trex Select (middle option - not cheapest, not most expensive). They did quality work for us! We would hire them again! We had a new sliding glass door installed. ☆ ☆ ☆ ☆ ☆ "Here is the quick version of the review.